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Shipping & Tracking

Learn how we ship our orders, and other information about the delivery/returns process.

Can I change the delivery date of my order?

Sheds, Decking & Accessories:. We despatch these orders 2-5 working days prior to your agreed delivery date, if you need to amend anything on your order please let us know at least 6 working days in advance so this can be actioned. Log Cabins, Pergol

How do I track my order?

Sheds & Decking Kits:. We deliver on the day you selected when placing your order. While live tracking isn't guaranteed, if you provided a mobile number, you may receive an email or text with an approximate two-hour delivery window on the day of deli

How will my Powershed or Decking Kit be delivered?

Your shed/decking kit is delivered on a pallet and unloaded off the delivery vehicle via a tail lift and pallet truck. Therefore the delivery driver will be unable to take it much further than the kerbside, pavement or driveway, depending on access.

How can I change my order?

You can amend your order by contacting our team at [email protected]. Please note that we need to be notified of any changes with sufficient notice, please see the below for more information. Sheds, Decking & Accessories:. We despatch these orders

Can I pick/choose a delivery date?

Sheds/Decking Kits:. Yes!. When you place your order, either online or over the phone, you will be able to book in a delivery date for your shed or decking kit. We offer deliveries Monday through Friday, though bank holidays are excluded. If the date

Can you deliver to Isle of Wight?

Yes! We can deliver to the Isle of Wight. For our sheds and decking kits, a £50.00 surcharge will be applied at the checkout process to cover the shipping charges. Your order will also be subject to a slightly longer lead time of 4 working days. For

Can you deliver to Jersey?

Yes!. We can deliver our Powersheds and decking kits to Jersey. If your order needs to be ex-VAT, please contact us directly to place an ex-VAT order as we cannot refund the VAT after an order has been placed. Deliveries to Jersey have a slightly ext

Do you deliver to Northern Ireland / NI?

Yes - we can deliver our Powersheds and decking kits to Northern Ireland for no additional charge!. The delivery process is the same as the rest of the U.K. and you will still get to choose your delivery date. Please note, orders to Northern Ireland

Do you deliver to Republic of Ireland / ROI?

Yes - we can deliver our Powersheds and decking kits to the Republic of Ireland!. If you'd like to order to ROI, simply click on the flag in the top right corner of our website and select our Ireland site. You can then place your order online, or you

Do you deliver to USA?

Not at the moment, but possibly in the future. In the meantime, you can sign up for our emails to stay updated! Be the first to know when we expand our delivery options by subscribing at the bottom of any page on our website. We’re sorry about this!

What is the lead time?

The lead time for each product is displayed directly on the product page. For certain items, such as sheds, decking, and summerhouses, you can select your preferred delivery date when placing your order. This allows for flexibility based on your sche